Terms and Conditions
Welcome to Qsories! By accessing and using our website (https://qsories.com/) and services, you agree to abide by the following terms and conditions. Please read them carefully.
1. General Information
These terms and conditions apply to all visitors and users of the Qsories website. By using our website, you agree to these terms. If you do not agree, please refrain from using our services.
2. Product Information
We aim to provide accurate product descriptions, pricing, and images. However, errors may occur, and we cannot guarantee the accuracy or completeness of all information. Prices, specifications, and availability are subject to change without prior notice.
3. Ordering and Payment
Order Confirmation
After placing an order, you will receive a confirmation email. This email confirms we have received your order but does not guarantee acceptance. We reserve the right to cancel or refuse orders for reasons including stock unavailability or pricing errors.
Payment Methods
We accept multiple payment methods, such as credit/debit cards, mobile banking, and cash on delivery (where applicable). Payments are processed securely to protect your information.
4. Shipping and Delivery
Delivery Time
Delivery times vary depending on product availability and your location. Estimated delivery times will be provided during checkout.
Shipping Costs
Shipping charges are calculated based on your location and the selected shipping method. Additional charges may apply for expedited or international shipping.
Risk of Loss
Once the product is delivered to the address you provided, you are responsible for it. Ensure that you provide accurate shipping information to avoid any issues.
5. Returns and Refunds
Return Policy
If you are not satisfied with your purchase, you may return it within the return window specified in our Return Policy. Returned items must be unused, in original condition, and include all packaging and accessories.
Refund Process
Refunds will be issued after we receive and inspect the returned product. Refunds will be processed to your original payment method, excluding shipping charges.
6. Warranty and Claims
Products purchased from Qsories come with applicable warranties as provided by the manufacturer. For warranty claims, you may be required to provide proof of purchase. Please refer to our Warranty Policy for more details.
7. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Qsories or our partners and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
8. User Accounts
Users may need to create an account to access certain services or make purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
9. Limitation of Liability
Qsories is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the product purchased.
10. Governing Law
These terms are governed by the laws of Bangladesh. Disputes arising from these terms will be resolved under the jurisdiction of the courts of Bangladesh. Qsories complies with the Consumer Rights Protection Act, 2009 and the Consumer Rights Protection Rules, 2010 to ensure your rights are protected.
11. Changes to Terms
Qsories reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting. Please review these terms regularly for updates.
12. Contact Us
If you have any questions or concerns about these terms, feel free to contact us:
- Email: qsories.help@gmail.com
- Phone/WhatsApp: +8801966667768
- Address: Shop No. 366, Motalib Plaza Shopping Complex, Hatirpool, Dhaka 1205