Privacy Policy

At Qsories, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal data. It applies to our website, social platforms, and services, and complies with the Bangladesh Data Protection Act (BDPA) and international regulations like the General Data Protection Regulation (GDPR).

1. Information We Collect

a. Personal Information

  • Contact Information: Name, email, phone number, delivery address, and payment details.
  • Account Information: Username, password, and order history (if you create an account).

b. Automatically Collected Information

  • Technical Data: IP address, browser type, operating system, and browsing behavior.
  • Cookies: Used to enhance your user experience. You can control cookies via your browser settings.

c. Social Media Interactions

We may collect public data from your interactions on platforms like Facebook, Instagram, TikTok, and YouTube.

2. How We Use Your Information

  • Order Fulfillment: To process orders, payments, and deliveries.
  • Customer Support: To respond to queries and provide assistance.
  • Marketing: To send promotions and updates with your consent.
  • Service Improvement: To enhance our website and services.
  • Legal Compliance: To meet legal obligations and prevent fraud.

3. How We Protect Your Information

We use advanced security measures like SSL encryption, access controls, and secure storage to protect your data. However, no system is 100% secure, so please handle your credentials with care.

4. Sharing Your Information

We do not sell or rent your data. We may share your information with:

  • Service Providers: For payment processing, delivery, and customer support.
  • Legal Obligations: To comply with laws or respond to legal requests.

5. Your Rights

Under laws like the BDPA and GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Correct inaccurate or incomplete data.
  • Deletion: Request the deletion of your data (subject to exceptions).
  • Restriction: Limit how we process your data.
  • Data Portability: Request your data in a transferable format.
  • Objection: Opt-out of marketing communications.

To exercise these rights, contact us at qsories.help@gmail.com.

6. Data Retention

We retain your data as long as necessary to fulfill our purposes or comply with legal obligations. Once no longer needed, your data is securely deleted or anonymized.

7. International Data Transfers

If you access our website outside Bangladesh, your data may be transferred to Bangladesh or other jurisdictions. All transfers comply with GDPR and similar laws.

8. Your Consent

By using our website and services, you consent to the collection and processing of your data as described in this policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here, so please review this page regularly.

10. Legal Compliance in Bangladesh and Globally

We comply with the Bangladesh Data Protection Act and global standards like GDPR. If you are a resident of Bangladesh, you can file a complaint with the Bangladesh Data Protection Authority if your rights are violated.

11. Social Media Policy

Be cautious when sharing sensitive information on social media platforms. We may collect public data from your interactions based on platform terms.

12. Contact Us

If you have questions about this Privacy Policy, contact us: